Customer Service

Store Location
Returns and Exchanges
Brands
Find your Fit
FAQ
Shipping Questions
Terms of Use
Privacy Policy

Store Location: Our shops are located in the Lobby of The Peabody Hotel in Downtown Memphis.

Lansky at the Peabody
Lansky 126
Lansky Lucky Duck
Lansky Essentials

149 Union Avenue
Memphis, Tennessee 38103
RETURNS & EXCHANGES: We strive for complete customer satisfaction at Lansky Bros. Online. We provide the best quality merchandise and the best customer service possible. If for any reason, you are not completely satisfied with your purchase, please return it for an exchange or refund within 30 days. Please make sure your item is accompanied by the original sales receipt and is returned with all tags and labels still on the item. PLEASE NOTE: We do not refund original shipping and handling charges. We strongly suggest shipping returned packages that are easily traceable as we are not responsible for returned package that get lost in transit. If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift card.

If you would like to return or exchange an item, please ship the item back to:
Lansky Bros. Internet
92 South Front Street
Memphis, Tennessee 38103
BRANDS: We proudly offer hard to find brands and unique items from all of our stores. Here’s a sampling of our brands.

Lansky at The Peabody:

Robert Graham
Nat Nast
Hiltl
Thomas Dean
Bugatchi Uomo
Donald J. Pliner
Lenel
DeRoeschile
Vineyard Vines
Southern Proper
Trafalgar
Leather Island Belts
Agave Denim
The Art of Shaving
Cole Haan
Andrew J
Bailey Hats
Kangol
Ibiza
Kroon
Maui Jim Eyewear
Ike Behar

Lansky 126:

7 For All Mankind
True Religion Brand Jeans
Citizens of Humanity
AG Jeans
Ed Hardy
UGG Australia
William Rast
Michael Stars
Mark Nason
7 Diamonds
Stone Rose
French Connection
Diesel
Big Buddha
Retrosport
Karlie
Yellow Box Shoes
Tulle
3 Sisters
Chinese Laundry
Kate Mc Hale
Chaser LA
JPK Paris
Rebecca Belz Jewelry

Lansky Lucky Duck:

Vera Bradley
Brighton
Swarovski
Lladro
Peabody Hotel Gifts and Apparel
Elvis Presley Gifts
Rendezvous BBQ
Le Top
FIND YOUR FIT: Sizing can vary between different brands. If you are not familiar with the brand you wish to order, we can help you further on how a particular brand fits. Please e-mail sales@lanskybros.comor call customer service 901.525.5401.
FAQ's: Question:
Is the ordering process used in Lansky online shopping cart secure?
Answer:
Yes. Your credit card information is delivered to Lansky with the minimum possibility of exposure to prying eyes. Our primary tool for this is the utilization of secure data encryption. We encrypt the information between you, our valued customer and the cart, and then we retrieve your credit card information the same way. The orders are emailed to us stripped of the credit card number, which we then retrieve through a secure browser connection, completing the secure path. At no time is your credit card information at risk of being stolen by anyone.

Question:
Does Lansky accept returns for items purchased with the online shopping cart?
Answer:
Yes, Lansky's hopes all of their customers enjoy this unique shopping experience. Our goal is to provide complete satisfaction. Lansky will accept returned items purchased with our online shopping cart. If for any reason you are unhappy with your purchase(s), just return the item(s) within 30 days from the day you received the merchandise. Please make sure the item is accompanied by the original sales receipt and is returned with all tags and labels still on the item. PLEASE NOTE: We do not refund shipping and handling charges.

Question:
What is Lansky's policy on out-of-stock items?
Answer:
The inventory at Lansky changes frequently and unfortunately we cannot restock all items that we sell out of. Some items are one-of-a-kind and we try to denote this in the item description within the online showroom. We want very much to keep our customers happy and fill all orders as quickly and accurately as possible so if an items is out-of-stock, you'll be informed via email ASAP so that you can make another selection or cancel that portion of your order.

Question:
How does Lansky use the information collected within their site?
Answer:
Any information submitted to Lansky from this site is used for the sole purpose of fulfilling your online purchase order and will not be distributed or sold to any other merchants. Lansky clothiers respects your privacy and wants your experience with us to be a pleasant one.
SHIPPING QUESTIONS: PLEASE NOTE: Rates apply to FedEx ground shipments only. We will not ship to a P.O. Box.

Please let us know if you'd like your FedEx package to require a signature.

We do not refund shipping and handling charges.

International purchasers please note: These are shipping rates only; you are responsible for any customs, duty or taxes charged by your country.
TERMS OF USE: www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com are owned and operated by Lansky.

This Web site is offered to the user on the condition the user accepts without modification the terms, conditions and notices contained herein. By accessing and using this Web site, the user of www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com agrees to the following legal terms.

If you do not agree to these terms or conditions, please do not use this site and do not submit any orders for products or services from this site.

Copyright and Trademark Notice

www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com contain materials provided by Lansky and other different sources. All content is copyrighted to Lansky as a collective work under the U.S. copyright laws. This site is for your personal, non-commercial use, and you may not modify, copy, sell, distribute, transmit, display, perform, reproduce, publish or license, any material from this site, including code or software. Violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties. Copyright © 2009 Lansky, 92 S. Front, Memphis, Tennessee, 38103 USA. All rights reserved.

Lansky graphics, logos, service marks and trademarks of Lansky may not be used without prior written consent of Lansky. All other trademarks, product names, company names and logos appearing on www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com are the property of their respective owners.

All comments, guest book entries, suggestions, ideas, notes, drawings, concepts, or information disclosed or offered to or in response to Lansky through this Web site shall remain the property of Lansky. By utilizing this Web site as a vehicle for communication, you grant Lansky a royalty free, perpetual, non-exclusive, unrestricted license to use any comments for any purpose, commercial or otherwise, without compensation to the author or provider of the comments.

Applicable Laws

As a visitor of www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com, you shall abide by all applicable federal, state or local laws, including, but not limited to, areas such as libel, slander, indecency, trade libel, product disparagement, harassment, invasion of privacy, obscenity, indecency, and copyright and trademark infringement.

Customers of www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com shall not violate any federal, state or local export laws with respect to products purchased from Lansky At The Peabody, Clothier To The King, Lansky 126, Lucky Duck Gifts or all other items available for purchase or donation on the Web site.

This Web site is created and controlled in the State of Tennessee and shall be governed by the laws of Tennessee without giving effect to the principles of conflicts of laws. User hereby consents to the exclusive jurisdiction of the courts of the State of Tennessee and the United States of America located in the State of Tennessee for any litigation arising out of or relating to use of or purchase made through www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the venue of any such litigation in Tennessee and agrees not to plead or claim that litigation brought therein has been brought in an inconvenient forum. Similarly, all forms of dispute resolution shall also be convened and governed within the State of Tennessee.

Limitations of Liability

Use of www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com is at the discretion of the user. Under no circumstances shall Lansky, its trustees, officers, employees, members, or agents be liable for any direct, indirect, incidental, special, or consequential damages, losses or expenses that may result from the possession, use of, or inability to use, this site or products purchased from this site.

The information on www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com may contain errors, omissions, inaccuracies or outdated information. Lansky makes no representations or warranties about the accuracy, reliability, completeness, adequacy, or currency of the information on the Web site, and will not be liable for any lack of foregoing.

Pages within this Web site may contain links and pointers to other Internet Web sites that are maintained by third parties and are not under the control of Lansky. Accordingly, Lansky makes no representation or endorsement concerning the content of any third party Web site, which you shall review "AS IS" and use at your own discretion.

The user acknowledges that bulletin boards, chats, conferences, guest books, and any other forms of communication, which may be hosted by this Web site, are public and not private communications. The content of these communications forums by yourself and others is not to be considered endorsed by Lansky, and shall not be considered reviewed, screened or approved by Lansky.

User specifically acknowledges and agrees that Lansky is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any Lansky material, or with any of Lansky's terms and conditions, your sole and exclusive remedy is to discontinue using or visiting www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com.

Modifications

These Terms of Use may be modified by Lansky at any time and will be binding at the time of implementation. Users have the responsibility of reviewing this Web site's terms and conditions.

Secure

Lansky has incorporated the latest Internet technological standards to design a secure purchase area of www.lanskybros.com, www.peabodygifts.com, www.peabodyducks.com, lansky126.com, and clothiertotheking.com. Under no uncertain terms, any information you send us while within the secure shopping area is protected by encryption.

Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.
PRIVACY POLICY: Lansky respects the privacy of its users. If you do not agree, please exit this process. Continuing indicates your consent.

The Lansky, operators of www.lanskybros.com, recognizes the importance of protecting the privacy of the users of this Web site. It is necessary to gather information from you in order to provide an efficient and pleasant shopping experience. By using a number of security technologies in our Web site, we maintain as a priority the privacy of your information. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only; we do not sell or collect information for the use of other parties.

Lansky needs to know your name, e-mail address, shipping address, credit card number and expiration date in order to process and fulfill your order. We may also request additional information, which you choose to submit, about your interests or feedback about our Web site and products so we can provide a better shopping experience for you. The name, address and payment the user may provide when using this Web site may be processed or disclosed by Lansky as permitted under the Web site's Privacy Policy, of which the user agrees to upon utilizing the information and services of www.lanskybros.com.

Information we collect from you is used to help us monitor site usage and traffic patterns of our customers. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business and marketing purposes, is always devoid of any individual identification.

As a method of tracking the use of this Web site, www.lanskybros.com may utilize the web technology known as "cookies," which enable Lansky to relate a visitor's use of Lansky information to any information that the visitor may have specifically and knowingly provided to Lansky. Any such voluntarily provided identifying information, if applicable, may be used by Lansky for editorial, marketing or promotional purposes. Such identifying information, if applicable, will not be transferred to any other party unless otherwise stated at the time of collection.

Visitors to www.lanskybros.com should be aware that when they voluntarily disclose personal information such as user names or e-mail addresses on guest books, bulletin boards or in chat areas, that information could possibly be collected and used by others, and may result in unsolicited messages from other posters or parties.

Lansky only collects any type of personally identifying information to the extent that it serves our legitimate business purposes, and Lansky will maintain appropriate safeguards to ensure the security, integrity and privacy of the information.